- Unlimited access to Client Support during standard hours
Rely on comprehensive assistance from knowledgeable software specialists via phone, e-mail, fax and IM.
- MicroMD Lounge: Help Knowledge Base, Tools + Videos
Save time with quick access to product references, tips and tricks and operational communications, as well as video training, update reviews and educational sessions; an excellent resource for new hire and refresher training.
- MyVoice for MicroMD: Online Feature Request Tool
Post new feature requests for peer voting and prioritization in future version releases.
- Unlimited software updates and upgrades with auto-update functionality
Stay up to date with the latest usability and regulatory features, enhancements and fixes with auto-update technology that minimizes practice downtime.
- Annual Practice Checkups
A $750 value! Identify opportunities to boost efficiency and profitability of your MicroMD PM + EMR software usage with a comprehensive analysis of your workflows, software set up, template customizations, staff utilization analysis and helpful tips + tricks; completed via web or onsite; additional travel fees apply for onsite more than 60 miles from MicroMD Boardman, OH Headquarters.
- eSERVICES Package Discounts
5% discount with purchase of 2 eSERVICES Packages OR a 7% discount with purchase of 3 eSERVICES Packages. Earn deeper discounts on MicroMD eSERVICES Packages, allowing you to save money on bundled eSERVICES that help you improve administrative, financial and clinical efficiency and profitability.
- Up to 3 complimentary User Conference registrations
A $450 value! Get 2 more User Conference passes.
- 8 hours of online training*
A $1,000 value! Get 4 additional hours of online training.
- 5 GB per month eBackUp (Opt in)
Get 4 additional FREE GB per month!
- Direct access to Level 2 support – Platinum Tier Exclusive!
Gain direct access to Level 2 PM and/or EMR Client Support; an excellent resource for practice employees with advanced knowledge of MicroMD software; access available to practice staff with prior authorization via unique extensions.
- MicroMD Turnover Insurance – Platinum Tier Exclusive!
A $3,000 value! Discounted 50% in Year 2. Enjoy peace of mind with dedicated resources to train new staff on MicroMD software in the event of employee turnover.
eBooks and Whitepapers
Best Practices for Patient Engagement and Retention
With respect to patients, a medical practice’s main goal is to serve them to the best of their ability and provide top quality care. In order to continue to serve that goal, however, the truth is that you need patients to keep coming back to your practice to receive care.Download Now
Using your Practice Management Software like a RCM Tool
The monitoring of a medical practice’s financial performance is one of the key elements to ensuring financial success, and yet many practices seem to forget this step unintentionally.Download Now
How to Improve Profitability for Your Medical Practice
The fundamental goal of any medical practice is naturally to treat illnesses and to help people. Beyond this though a practice must be able to keep its lights on and its staff paid.Download Now
A Physicians Guide to Interpreting the HIPAA Security Rule
Understanding the HIPAA Security Rule is crucial to any practice. Download our free eBook about HIPAA to help your practice make sense of HIPAA.Download Now
How to Start Your Own Urgent Care Center
Download this eBook to learn about the pitfalls of startup urgent care centers, choosing the right location and space, how to staff your center, pick the right EMR and market wisely.Download Now