- Unlimited access to Client Support during standard hours
Rely on comprehensive assistance from knowledgeable software specialists via phone, e-mail, fax and IM.
- MicroMD Lounge: Help Knowledge Base, Tools + Videos
Save time with quick access to product references, tips and tricks and operational communications, as well as video training, update reviews and educational sessions; an excellent resource for new hire and refresher training.
- MyVoice for MicroMD: Online Feature Request Tool
Post new feature requests for peer voting and prioritization in future version releases.
- Unlimited software updates and upgrades with auto-update functionality
Stay up to date with the latest usability and regulatory features, enhancements and fixes with auto-update technology that minimizes practice downtime.
- Annual Practice Checkups
A $750 value! Identify opportunities to boost efficiency and profitability of your MicroMD PM + EMR software usage with a comprehensive analysis of your workflows, software set up, template customizations, staff utilization analysis and helpful tips + tricks; completed via web or onsite; additional travel fees apply for onsite more than 60 miles from MicroMD Boardman, OH Headquarters.
- eSERVICES Package Discounts
5% discount with purchase of 2 eSERVICES Packages OR a 7% discount with purchase of 3 eSERVICES Packages. Earn deeper discounts on MicroMD eSERVICES Packages, allowing you to save money on bundled eSERVICES that help you improve administrative, financial and clinical efficiency and profitability.
- Up to 3 complimentary User Conference registrations
A $450 value! Get 2 more User Conference passes.
- 8 hours of online training*
A $1,000 value! Get 4 additional hours of online training.
- 5 GB per month eBackUp (Opt in)
Get 4 additional FREE GB per month!
- Direct access to Level 2 support – Platinum Tier Exclusive!
Gain direct access to Level 2 PM and/or EMR Client Support; an excellent resource for practice employees with advanced knowledge of MicroMD software; access available to practice staff with prior authorization via unique extensions.
- MicroMD Turnover Insurance – Platinum Tier Exclusive!
A $3,000 value! Discounted 50% in Year 2. Enjoy peace of mind with dedicated resources to train new staff on MicroMD software in the event of employee turnover.
Client Case Studies
Billing Firm Expands Services and Supports Clients
The Consult needed a practice management system that would allow it to grow into new markets. Our goal was finding the best product for the best price. Five years later, I think we did a pretty good job.Read More
Sports Medicine Practice Reaches for the Right EMR
Tracking down medical records and locating misfiled charts can be a constant struggle for any
practice. For an orthopedic surgeon like Dr. Halbrecht, the frustrations of dealing with paper charts were magnified.
Solo Family Practice Goes Paperless
When his transcriptionist retired in 2000, Dr. Ciletti turned to speech recognition soware
for dictation. Indeed, it eectively eliminated delays in capturing the doctor’s notes. But
the Ciletti’s saw greater potential.
Oncologists Converts to MicroMD® PM
As both a high-volume and high-value practice—charges for single-day treatments can range as
high as $30,000—Blood and Cancer Center (BCC) needed to increase sta productivity and
improve its accounts receivable management.
CHC Chooses MicroMD® EMR
Community Partners HealthNet, a network of community health centers with 43 medical and dental clinics, selected MicroMD EMR because of its ability to serve the particular needs of community health centers, manage the data warehouse centrally and track clinical outcomes.Read More