- Unlimited access to Client Support during standard hours
Rely on comprehensive assistance from knowledgeable software specialists via phone, e-mail, fax and IM.
- MicroMD Lounge: Help Knowledge Base, Tools + Videos
Save time with quick access to product references, tips and tricks and operational communications, as well as video training, update reviews and educational sessions; an excellent resource for new hire and refresher training.
- MyVoice for MicroMD: Online Feature Request Tool
Post new feature requests for peer voting and prioritization in future version releases.
- Unlimited software updates and upgrades with auto-update functionality
Stay up to date with the latest usability and regulatory features, enhancements and fixes with auto-update technology that minimizes practice downtime.
- Annual Practice Checkups
A $750 value! Identify opportunities to boost efficiency and profitability of your MicroMD PM + EMR software usage with a comprehensive analysis of your workflows, software set up, template customizations, staff utilization analysis and helpful tips + tricks; completed via web or onsite; additional travel fees apply for onsite more than 60 miles from MicroMD Boardman, OH Headquarters.
- eSERVICES Package Discounts
5% discount with purchase of 2 eSERVICES Packages OR a 7% discount with purchase of 3 eSERVICES Packages. Earn deeper discounts on MicroMD eSERVICES Packages, allowing you to save money on bundled eSERVICES that help you improve administrative, financial and clinical efficiency and profitability.
- Up to 3 complimentary User Conference registrations
A $450 value! Get 2 more User Conference passes.
- 8 hours of online training*
A $1,000 value! Get 4 additional hours of online training.
- 5 GB per month eBackUp (Opt in)
Get 4 additional FREE GB per month!
- Direct access to Level 2 support – Platinum Tier Exclusive!
Gain direct access to Level 2 PM and/or EMR Client Support; an excellent resource for practice employees with advanced knowledge of MicroMD software; access available to practice staff with prior authorization via unique extensions.
- MicroMD Turnover Insurance – Platinum Tier Exclusive!
A $3,000 value! Discounted 50% in Year 2. Enjoy peace of mind with dedicated resources to train new staff on MicroMD software in the event of employee turnover.
Recorded and Upcoming Webinars
Take the Pain out of Prior Authorizations
Discuss the details of CompletEPA, an electronic prior authorization solution (ePA), that integrates with your MicroMD EMR software.Watch Now
dashboardMD Spotlight: Scheduling Analytics
Patient scheduling can optimize your practice revenue. Sign up today for a complimentary live webinar to help you understand your analytics.Reserve Your Spot