- Unlimited access to Client Support during standard hours
Rely on comprehensive assistance from knowledgeable software specialists via phone, e-mail, fax and IM.
- MicroMD Lounge: Help Knowledge Base, Tools + Videos
Save time with quick access to product references, tips and tricks and operational communications, as well as video training, update reviews and educational sessions; an excellent resource for new hire and refresher training.
- MyVoice for MicroMD: Online Feature Request Tool
Post new feature requests for peer voting and prioritization in future version releases.
- Unlimited software updates and upgrades with auto-update functionality
Stay up to date with the latest usability and regulatory features, enhancements and fixes with auto-update technology that minimizes practice downtime.
- Annual Practice Checkups
A $750 value! Identify opportunities to boost efficiency and profitability of your MicroMD PM + EMR software usage with a comprehensive analysis of your workflows, software set up, template customizations, staff utilization analysis and helpful tips + tricks; completed via web or onsite; additional travel fees apply for onsite more than 60 miles from MicroMD Boardman, OH Headquarters.
- eSERVICES Package Discounts
5% discount with purchase of 2 eSERVICES Packages OR a 7% discount with purchase of 3 eSERVICES Packages. Earn deeper discounts on MicroMD eSERVICES Packages, allowing you to save money on bundled eSERVICES that help you improve administrative, financial and clinical efficiency and profitability.
- Up to 3 complimentary User Conference registrations
A $450 value! Get 2 more User Conference passes.
- 8 hours of online training*
A $1,000 value! Get 4 additional hours of online training.
- 5 GB per month eBackUp (Opt in)
Get 4 additional FREE GB per month!
- Direct access to Level 2 support – Platinum Tier Exclusive!
Gain direct access to Level 2 PM and/or EMR Client Support; an excellent resource for practice employees with advanced knowledge of MicroMD software; access available to practice staff with prior authorization via unique extensions.
- MicroMD Turnover Insurance – Platinum Tier Exclusive!
A $3,000 value! Discounted 50% in Year 2. Enjoy peace of mind with dedicated resources to train new staff on MicroMD software in the event of employee turnover.
eBooks and Whitepapers
Reclaim Patient Face Time
Are you ready to reclaim patient face time? Patient satisfaction is achievable, and we have some solutions. Find out more.Download Now
Today’s Interoperability Landscape
What does today’s interoperability landscape and why should your practice care? Find out that, and more, in this eBook.Download Now
Optimizing Your Medical Practice’s Use of EHR
Optimizing your EHR use at your medical practice is as easy as setting goals, understanding it’s functions, and defining your practice’s needs. Are you ready?Download Now
Cardiologists Continue to Act on the Million Hearts Initiative
Are you aware of the Million Hearts Initiative and what it means? Find out more, as cardiologists are tasked with lowering cardiovascular disease.Download Now
The Future of Small Medical Practices
The future of small practices can seem scary as changes make it hard to remain autonomous. Ready for some insight? We have it.Download Now
Facing Your Healthcare IT Fears – Why Adoption is the Best Option
Adoption is the best option when it comes to healthcare IT. What fears do you have? Let us address them in this eBook.Download Now
Cybersecurity in Healthcare: What to Know and How to Reduce Risk of Data Theft
Protecting your patient’s healthcare is important – want to learn how you can do this successfully?Download Now
Practice Management Software Selection Guide
Are you currently looking for a new practice management software solution to streamline your front office duties? Our eBook walks you through PM selection.Download Now
How the Opioid Crisis Is Affecting Your Practice
Have you enacted safeguards in your practice to protect yourself against the opioid crisis? If you haven’t, we have some tips for you.Download Now
How Patient Portals are Changing the Way Physicians Interact with Patients
Are you currently considering adding the patient portal to your toolbox? Let us explain why this is a great decision.Download Now
The 2018 Impacts of QPP on Small Practices
Another year, another change to the QPP program. This one, however, may help small practices to be more successful. Find out more…Download Now
Benefits of PCMH Certification
The patient centered medical home, or PCMH, certification can be obtained through four medical groups, but is it worth it? Find out in this eBook.Download Now
Chronic Care Management and Your Practice
Patients with chronic care conditions require more of your time – what if we told you the new CCM model can help you get paid, and have more satisfied patients?Download Now
Tools to Improve Medical Office Efficiency
Define, identify, rework, and change are all a part of creating a more efficient medical office – find the tools here.Download Now
The Ultimate Guide to CPC+
CPC+ goes Round 2 in 2018 – who is participating, how is EHR playing a role, and more in this eBook.Download Now
Selecting PM Software for Your Billing Service
For a billing service, selecting a Practice Management (PM) software can make or break your business. Let this eBook guide you to the best decision.Download Now
EMR Selection Guide
The stakes are high when choosing an EMR for your practice and it can be hard to know where to start. Let this guide help you get started.Download Now
Best Practices for Patient Engagement and Retention
With respect to patients, a medical practice’s main goal is to serve them to the best of their ability and provide top quality care. In order to continue to serve that goal, however, the truth is that you need patients to keep coming back to your practice to receive care.Download Now
Using your Practice Management Software like a RCM Tool
The monitoring of a medical practice’s financial performance is one of the key elements to ensuring financial success, and yet many practices seem to forget this step unintentionally.Download Now
How to Improve Profitability for Your Medical Practice
The fundamental goal of any medical practice is naturally to treat illnesses and to help people. Beyond this though a practice must be able to keep its lights on and its staff paid.Download Now
A Physicians Guide to Interpreting the HIPAA Security Rule
Understanding the HIPAA Security Rule is crucial to any practice. Download our free eBook about HIPAA to help your practice make sense of HIPAA.Download Now
Demystifying MACRA, QPP and MIPs
(MACRA) is a very important but not yet widely understood piece of legislation. This eBook is full of info on MACRA.Download Now
How to Start Your Own Urgent Care Center
Download this eBook to learn about the pitfalls of startup urgent care centers, choosing the right location and space, how to staff your center, pick the right EMR and market wisely.Download Now
Managing an EMR Implementation
This whitepaper will help you understand the complexities of the EMR implementation process by defining goals and objectives, milestones and timing.Download Now
EMR Replacement Considerations
EMR’s have come a long way. Isn’t it time you considered replacement? This guide will help you through the replacement process.Download Now