There have been a lot of changes in how our healthcare has been delivered over the past few years, and the recent administration changes have shown our ride is not over. We have received a lot of questions at ReportingMD about how the changes to the Affordable Care Act (ACA), the new American Health Care Act (AHCA), and the MIPS program all relate to one another. As a population health company that has been around for over 10 years, we have seen differences in healthcare and the way it is managed. Providers and Administrators are seeking our input on how to handle the perspective AHCA and potential changes to the MIPS program. Read more →
When we say that we’re dedicated your success, your question might be, “How does MicroMD define your success?” First, we start with the simple words, “Getting you back to the business of healing”. Then, we get a bit more detailed and define what it means to get you back to the business of healing. Our goal is to help minimize the distractions of running a successful independent practice by serving as a trusted adviser and providing dedicated support, adoption-focused training, and innovative functionality, tools, and services to help you achieve challenging outcomes, including: Read more →
Choosing a new electronic health record system (EHR) and then negotiating the acquisition of that EHR system is no simple feat, but nonetheless, crucial to the successful performance of any healthcare organization. Read more →
The Security Rule are the standards for electronic patient health information (ePHI), which is the subset of what is covered by the HIPAA Privacy Rule. It establishes national standards for securing private patient data that is electronically stored or transferred. This rule requires implementation of three types of safeguards, but you can think of these like “categories”. Read more →
By reporting on the Physician Quality Reporting System (PQRS) program quality measures, individual eligible professionals (EPs) and group practices can quantify how often they are meeting a particular quality metric and avoid negative payment adjustments in 2018. Read more →
The wait is over and MicroMD PM + EMR Version 12. Version 12 is here with upgrades designed to help your practice operate more efficiently and productively, while improving patient satisfaction! Version 12 upgrades include: Electronic Prior Authorization for Rxs (ePA) Take the guesswork out of prescribing by getting prior authorization right in your MicroMD ePrescribing workflow. (Note: Client must be signed up for ePrescribing and also sign up for ePA service.) Face-to-face Time Tracker Know exactly how much time you spend in each patient encounter, allowing for accurate coding. Group Charting Do you have a group of encounters that begin exactly the same way? Don’t retype the same information in each encounter anymore, but save time by starting them all at once with Group Charting. Phone Message Improvements Previously added comments are now saved on Phone Message threads so that the whole conversation can be seen even after multiple replies. Credit Card on File Technology For all ePayments clients, this new feature affords the ability for a credit card to be kept on file for the purpose of balance billing. This feature integrates with the Payment Planning Module and also offers automatic billing of budget amounts using stored credit […]
On Changes in the Market… What is comfortable and familiar also tends to be easy to maintain. Too many companies can get caught in the trap of remaining static when the changing times demand that the company make changes to keep up. Change, while potentially scary, can be good. We at MicroMD think our latest change is the best kind. MicroMD’s current logo has been in place since 2006. While it has served us well, we began to notice a change in the aesthetic of our industry. While our logo featured serif and script fonts, many others in our industry were opting for more clean and simple logos, a more modern look, that left our logo, by comparison, feeling antiquated. Henry Schein MicroMD, as a company, is not antiquated and the last thing we wanted was to carry on with a logo that could suggest otherwise. So we began the process of rebranding. We started with detailed research into our industry and marketing trends to come up with a concept. We wanted to modernize and refresh our logo, which led us to decide on a strong, clean, and simple concept. We knew the typography would change to include something sans […]
Tell us what you think. What’s a business without its clients? Quite frankly, nothing. Your satisfaction, as a MicroMD client, means the world to us, and each time you provide us with feedback you give us the opportunity to improve our processes and product and work to make you satisfied. One way that we look for client feedback is through KLAS surveys. KLAS is an organization that solicits objective feedback from users and publishes the data for your peers to review. The data is also made available to vendors so that we can improve our sales, support, products, and services. We value the KLAS surveys, specifically because KLAS’ mission is to improve healthcare technology by delivering honest, accurate, and impartial vendor performance measurements. We want to know, truthfully, how we are doing so that we can celebrate our successes and improve on the areas that could use some work. We have been KLAS subscribers for years and review KLAS published data, analyze feedback, and use the information to plan solutions to be sure your experience with Henry Schein MicroMD is the best it can be. Are you satisfied with MicroMD? Take a survey and let us know! Are there a […]
General Manager Perspective We are excited that June 2016 will bring about the launch of our new Client Support Software. We have carefully selected a solution to meet the needs of both our clients and internal client services staff. In the very near future, you will have the first opportunities to interact with the software and our support team as they utilize this new tool to create efficiencies in our support processes and increase the caliber of care we provide to you. As we roll the software out later this month, I’d like to share the goals we will are planning to achieve: Transparency Access to view all your tickets in a customer portal View notes on the ticket and progress Visibility to knowledge-based articles and videos (coming in Phase 2) associated to the key words you are submitting in a ticket Resources at your finger tips Algorithm based technology to bring documentation, articles and videos (coming in Phase 2) to the surface relevant to your need Quicker response time – ticket assignment process is automated, decreasing time from submission to agent Ability to provide more specific details in your ticket via form technology to accelerate assistance Enhanced communication options […]