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Sep 25

3 Surprising Reasons Online Pre-Visit Screening is Important

1. Convenience

Convenience is king for the healthcare consumer in 2023. According to a study by NRC Health1 who collected two data sets. One, the over 2 million patients’ comments and the responses of over 300,000 patients surveyed showed that 49% stated that convenience was the driving factor in choosing where they received their healthcare, second only to insurance coverage as the deciding factor. Also, since 2018, the use of telehealth has tripled from 7.8% to 26.9% today. In more than 150,000 patients surveyed 92% reported positive feedback on their experience.

When patients can access necessary paperwork in advance of their visit, in-office or tele-visit, they have time to relax and update medical histories, contact information, explain their goals and need for the visit, and complete any digital screenings. This convenience is possible because 92% of US adults have smartphones2 and for those that don’t have a smart phone, many have access to tablets or computers.

CHADIS is the First Choice for pre-visit online screening and data collection and offers:

  • Convenience at the click of a link
    • Complete at home or when convenient
    • No more child juggling while completing in the office
    • Can partially complete the questionnaires, save, and come back later to complete.
  • Ability to share visit priorities and goals while the patient is relaxed and can remember their questions and issues.
  • Answers are more accurate and honest because the patient doesn’t feel rush and distracted and is more comfortable sharing sensitive subjects online
  • Less time sitting in waiting rooms which prevents spread of illnesses
  • People with arthritis in their hands are much happier using a keyboard to fill out forms than having to deal with the pain of gripping a pencil or pen.

2. Save Time with Follow-up Screening Before the Visit

If your patient receives a “fail” score on online pre-visit screening you have the opportunity to have a follow-up screen triggered before your patient’s next visit and you will have a more complete picture of the patient’s condition. Most platforms do not have that functionality, but CHADIS does!

Here is just one example:

  • A teenage patient comes in for a Well Check and is flagged as a risk for depression when taking the Stay Healthy Assessment
  • The PHQ-9 will automatically be assigned to the patient as the next questionnaire

3. More Complete Picture

Online pre-visit screening allows for results from multiple respondents before seeing the patient. In many cases having multiple people’s input provides a more accurate picture of the patient’s condition and provides you with the information needed to treat the patient more effectively. CHADIS can invite multiple respondents confidentially, quickly, and effortlessly, it:

  • Allows parents, patients, and educators to confidentially complete questionnaires for the same patient
  • The parent, patient, and teacher are all subject to a confidential connection to the questionnaires
  • These are just three of the more surprising benefits that pre-visit online screening with CHADIS can offer.

About CHADIS

CHADIS is a pre-visit questionnaire solution, integrated with MicroMD PM and EMR, that uses evidence-based tools to accurately identify problems and provide real-time suggestions allowing clinicians to focus on patient concerns and visit agenda.

For more information or to set up a demo with your Account Manager, visit micromd.com/marketplace.

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