An orthopedic care group located in the Northern Houston area since 1975 decided to make an EHR switch. This institution had nine physicians, two locations, and an in-house surgical center that they needed to account for throughout this transition.
The group hired in a new CEO that immediately decided it was time to buckle down and make changes. The organization’s current system was expensive and did not meet the needs of the practice. He soon realized that they were even operating on an outdated, server-based system that was at least three versions behind. At the time, the EHR vendor was not even ICD-10 compliant and the practice was unable to attest or collect data for MIPS reporting. They were utilizing an EHR without receiving any automation benefits it promised, while receiving an abundance of penalties due to its shortcomings. The organization simply could not continue to operate using this outdated system, and their IT personnel did not have the time or resources to make updates to the system.
After finding all of these issues with the current EHR system, the new CEO knew it was time to find a new vendor. The organization decided on a new specialty specific cloud-based EHR system. This allowed them to eliminate the need for additional IT resources, and server maintenance. The orthopaedic group is now able to attest for MIPS and is utilizing ICD-10 compliant coding for billing.
In order to make this switch successful, the CEO pinpointed all of the elements on their current EHR system that needed improvement moving forward. From there, they found a solution that checked all of the boxes and were able to successfully move forward.