No doubt about it, today’s consumers have more options than ever to pay for the products and services they want. They expect to have the same payment options for services they don’t necessarily want, but need—such as medical expenses.
While people generally don’t switch healthcare practitioners because of their payment preferences, making it easier for your patients to pay helps ensure that you get paid in a timely manner.
Let’s take a look at three reasons to accept online payments:
1. Meet demand for a frictionless experience
Online healthcare portals are becoming more common, allowing patients to schedule appointments, access medical information, and now, pay their bills—all from their own devices in the comfort of their own homes. Removing payment friction in this way provides a better overall experience for your patients.
2. Increase staff productivity
Automating billing practices saves staff time and effort and reduces the occurrence of errors. With online payments, manual tasks such as data entry, processing paper invoices, and managing customer disputes are minimized – or completely eliminated.
3. Enhance payment security
eCommerce solutions actually enhance security in customer billing and remittance. With innovative payment security measures, online payments are often more secure than other payment types like checks and cash.
Accepting bill payments online can be a game changer, helping facilitate faster and easier bill remittance for your patients while also streamlining daily tasks for your practice. If you’re ready to combine top-level care with forward-thinking payment possibility, it’s time to put MicroMD online payments into practice.