Improving Your Practice’s Eligibility Verification Process
With one in four claims delayed, denied or rejected as stated by Jeff Wood in “Optimize Patient Collections”, your practice’s revenue is sure to suffer1. But with a strong eligibility verification process in place, you gain insights into how a payer will reimburse your claim – and what portion the patient still owes – to help you get paid accurately.
Traditionally, providers checked patient eligibility manually by calling and faxing individual payers. This insurance verification process is a time-consuming task that leaves staff members on-hold and takes them away from providing patient care.