No doubt about it, today’s consumers have more options than ever to pay for the products and services they want. And they expect to have the same payment options for services they don’t necessarily want, but need–such as medical expenses.
While people generally don’t switch healthcare practitioners because of their payment preferences, making it easier for your patients to pay helps ensure that you get paid in a timely manner. Let’s take a look at three more reasons to accept online payments:
- Meet demand for a frictionless experience
Online healthcare portals are becoming more common, allowing patients to schedule appointments, access medical information, and now, pay their bills—all from their own device in the comfort of their own home. Removing payment friction in this way provides a better overall experience for your patients.
- Increase staff productivity
Automating billing practices save staff time and effort, and reduce the occurrence of errors. With online payments, manual tasks such as data entry, processing paper invoices, and managing customer disputes, are minimized—or completely eliminated.
- Enhance payment security
While the move toward EMV chip card payments has raised some concerns about the migration of fraud to online targets, eCommerce solutions actually enhance security in customer billing and remittance. With innovative payment security measures, online patient payments are often more secure than other payment types like checks and cash.
Simplify payments with an online option
Adding an online payment option to your medical practice saves time, improves efficiencies, and enhances billing security. To learn more about your online payment options, give us a ring. We’d love to help guide you in the right direction.