When it comes to hosting your Electronic Medical Records, Practice Management, and/or Billing software solutions, you essentially have three options:
- Software as a Service (SaaS)
While all three options basically “do” the same thing, there are some very important differences between them. Here’s a basic breakdown of each service to help you decide which one is right for your practice.
|Server-based Services||Cloud-based Services – Typically Web Based||SaaS – Typically
|Located on-site||Located off-site||Located off-site|
|Hardware-based||Internet-based||Agent-based (remote access through cloud clients)|
|Large technical requirements (capacity to run Operating System, hold all data, provide data back-up, secure network, etc.)||Smaller technical requirements (“instant” connectivity)||Smaller technical requirements (need Internet connectivity)|
|Lengthy set-up for “go-live”||No set-up; “instant” connectivity||Minimal set-up for “go-live”|
|Maintenance upgrades (network, operating system, equipment) performed by an IT technician on-site||Maintenance upgrades performed automatically by hosting agent off-site||Maintenance upgrades performed automatically by hosting agent off-site|
|Must purchase software licenses for every user||Licensing built into monthly costs||Licensing built into monthly costs|
|Must replace/upgrade equipment every 5 years||Upgrades made automatically by hosting site||Upgrades made automatically by hosting site|
|Full compatibility with hardware, software, and operating systems||Compatibility based on site access requirements (typically browser related)||Compatibility based on connection agent|
|Buy outright ($$$$$)||Subscription / pay-per-use ($)||Subscription / pay-per-use ($)|
IT experts with your selected solution can provide more in-depth information on each of the three services and how they’ll integrate into your specific practice.