Customer Support Specialist
Boardman, Ohio
Henry Schein Medical Systems has a position for a Customer Support Specialist.
This position will answer, resolve, and log client calls, identify issues, and provide suggestions and long-term resolutions to the users of our Medical software. Work closely with assigned mentor and Team Leader to develop and improve client service skills, develop ability to use provided support tools, learn effective troubleshooting techniques, and increase product knowledge. Assist with support call escalations. 3 + years experience training/supporting end users of various software packages. Medical Billing or Electronic Medical Records software preferred.
Henry Schein Medical Systems offers outstanding employment opportunities and an excellent work environment. Team Schein members recognize and respect each colleague’s individuality, talents and accomplishments while rewarding enthusiasm, expertise and success. Our Company has the vitality and strategy that will secure its presence in the marketplace in the years to come. We offer exciting opportunities for personal and professional growth, and look to our Team Members for the creative and entrepreneurial energy to help our Company reach its goals.
The position offers a competitive salary and benefits including medical, dental vision, company-matched 401(k) plan and more.
EOE/M/F/V/D
Please send resume to:
HR - Customer Support Specialist
Henry Schein Medical Systems, Inc.
760 Boardman-Canfield Rd.
Boardman, OH 44512
Or you can email your resume to: hr@micromd.com