Welcome to the new MicroMD Helpcenter! Click here to visit the previous help page.

Phone: 1-330-758-8832 | Email: hsms.support@henryschein.com

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Need some help? Use the tools below to get started! 

Registered clients can login to the MicroMD Lounge to view video tutorials covering a variety of MicroMD EMR and PM topics, upgrade videos, tips and tricks, recent news, FAQs and a Knowledge Base. Don’t forget you can also contact us by email, phone or chat during our client support hours.

Submit a ticket

Submitting a ticket is easy. Click the button below to get started!

Knowledge Base

Browse through our knowledge base on the MicroMD Lounge.

Live Chat

Available Monday – Friday from 8:00 AM to 6:00 PM Eastern Time.

Submit a ticket

Submitting a ticket is easy. Click the button below to get started!

Knowledge Base

Browse through our knowledge base on the MicroMD Lounge.

Live Chat

Available Monday – Friday from 8:00 AM to 6:00 PM Eastern Time.

Recent Alert Notifications
Known error when printing encounters with PCLM or PCLmS printers. More info available here.
SQL 2016 is currently available, however it is not yet supported for MicroMD PM and EMR.
MicroMD DMS users are experiencing Excel file issues with Microsoft Office 365 subscription, click here to learn more.