Help and Support
Henry Schein Medical Systems, Inc.
MicroMD Client Suppport site provides a wide range of technical information and support resources for all users. Registered clients can login to the MicroMD Lounge to view video tutorials covering a variety of MicroMD EMR and PM topics, upgrade videos, tips and tricks, recent news, FAQs and a Knowledge Base. Don't forget you can also contact us by email, phone or chat during our client support hours.
Find your preferred support option by clicking the icon or links below.
 | Email: hsms.support@henryschein.com |
 | Phone: 1-330-758-8832 x194 |
 | Live Chat: Click here to chat live with a client support specialist. Available Monday - Friday from 8:00 AM to 6:00 PM Eastern Time |
 | Knowledge Base: Click here to browse through our knowledge base on the MicroMD Lounge |
Client Support Hours
- Weekdays: Monday - Friday from 8:00 AM to 8:00 PM ET
- Weekends: Saturday from 8:00 AM to 2:00 PM ET; No support hours on Sunday
- Live Chat: Monday - Friday from 8:00 AM to 6:00 PM ET
Additional Support Tools
We also have the following support tools that our Client Support team may use to assist you. Click on the icon below to get started.
